Although psychotherapy is currently a regulated health profession in Ontario, it is unfortunately not currently covered by OHIP. However, many extended health benefits/employer and student benefits do cover psychotherapy costs, just as they would cover dental services and prescriptions. Please review your employee/student coverage prior to our first session.
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Free 20-minute initial chat in-person, video or call  
Individual therapy: 60 minutes for $160.00-$180
Couples therapy: 75 minutes for $200-$225
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One of the biggest barriers to therapy is cost and affordability for those who do not have insurance. We are able to see clients at sliding scale rates. If you are experiencing financial strain, please make an inquiry about sliding scale on our intake form, and in your free initial consult. Please see this list of local, no-cost mental health supports if you are in crisis.

We collect payment after each session.
Upon payment, you will be issued an official receipt including the therapist’s registration number and information for insurers. Payment can be made via e-transfer to admin@asktherapyhub.ca or by inputing your credit card to Jane, our booking system.

Non-payment of fees will result in termination of therapy. 

To ensure fairness and respect for your therapist, we require a minimum of 24-hours notice for appointment cancellations. Cancellations made with less than 24 hours notice, will incur the full session fee.

Being on time for your sessions demonstrates your commitment to therapy and your wellbeing. We ask that you make every effort to be prompt, as your therapist will also begin and end your session on time. If you are unable to attend or will be late, please notify your therapist or the clinic as soon as possible.

At Ask Psychotherapy Hub, we are deeply committed to protecting your confidentiality. Your privacy is of utmost importance, and we take every step to ensure your personal information is kept secure. Our psychotherapists receive specialized training and are governed by strict ethical codes to ensure your protection.

We are professionally bound by the Personal Information Protection and Electronic Documents Act (PIPEDA) to safeguard your privacy and ensure confidentiality. Confidentiality is a cornerstone of building a trusting therapeutic relationship and provides a safe space where you can explore your challenges freely. Your clinical records are strictly confidential and will never be shared with any third party without your written consent.

As Registered Psychotherapists, we adhere to the Code of Ethics and Standards of Practice set forth by the College of Registered Psychotherapists of Ontario (CRPO). There are very limited exceptions where confidentiality may be broken. These include:

• A risk of harm to yourself or others

• Suspected child abuse or neglect involving a minor (under the age of 16), which we are legally required to report to the Children’s Aid Society under the Child and Family Service Act

• A court of law subpoenaing clinical records (if this occurs, we will, if possible, notify you prior to releasing any information)

Rest assured, any information you share with us will be used solely for your care and treatment, and we take all necessary measures to ensure your information is handled with the highest level of security and professionalism.